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Microsoft Partner Sales and Marketing Online Community

I was hesitant to blog about this new project from Microsoft, as when I and some other partners were invited to participate earlier this year it was only in the early stages of testing and probably...

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Microsoft Partner Training – Drive your way to Bigger Deals

One of the big lessons I took from HTG Summit in Dallas, TX this week was that we, as IT providers, need to be stepping up our Sales and Marketing activities – more so given the current economic...

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Why Bother using Twitter?

The Scenario: You’re at a networking event chatting with other business owners. You exchange business cards with a Gentleman who looks at your card, sees that unusually, you have a Twitter link listed...

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Stop Writing Sales Proposals!

One of the conversations I regularly have with my peers is about the Sales Process, and converting Prospects into Clients. During that conversation, the topic that always comes up is that of how we...

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Building a Community – Lessons from GFI Max

One of the ways you can tell if a good product or company is gathering momentum and becoming popular is by how much of a community is building up around that product or company. When people are...

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Webinar – The Top 5 Must Focus Areas Of Your MSP Marketing Strategy in 2012

A heads-up that I’ll be joining my friend Stuart Crawford of Canadian based MSP Marketing firm Ulistic and the good folks from GFI Max tomorrow, Thursday 26th January 2012, for a webinar entitled “The...

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Should your MSP respond to “Quote and Hope” e-mail requests?

I talk a lot to my IT Solution Provider and MSP clients about the need to have a strong sales process and stop writing sales proposals that are, quite simply, a waste of time and effort due to the fact...

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Teaching your business to market itself – The Referral Engine

I’ve previously mentioned two “must have” books for Small Businesses and Managed Service Providers (MSP’s) – The Managed Service Provider “Bible” – The E-Myth Revisited Mastering the Rockefeller Habits...

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B2B Street Fighting – Three Counter-Punches to “I Can Get The Same Thing...

One of the common pieces of coaching work I perform with the owners of SMB IT companies is around sales negotiations. For most technicians who now find themselves business owners, going into a sales...

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How can you retain your MSP customers?

One of the recurring themes I hear when speaking to IT Solution Provider and Managed Service Providers (MSP’s) is that while recruiting new customers is important, retaining existing customers is...

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Friday Favourites – 23rd February, 2013

On a Friday I try to post my favourites from the week – links to cool content and tools that I’ve found or had recommended to me. Cool stuff I’ve found this week, ending 23rd February, 2013:- Blippar –...

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Using an MSP Sales System – An Interview with Paul Lloyd

Ask any small IT Solution Providers or Managed Service Provider (MSP’s) what their top challenge is, and 9 times out of 10 they will tell you that it is getting new business through the door – sales....

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Friday Favourites – 26th April, 2013

On a Friday I try to post my favourites from the week – links to cool content and tools that I’ve found or had recommended to me. Cool stuff I’ve found this week, ending 26th April, 2013:- NeedTagger...

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Friday Favourites – 17th May, 2013

On a Friday I try to post my favourites from the week – links to cool content and tools that I’ve found or had recommended to me. Cool stuff I’ve found this week, ending 17th May, 2013:- WeTransfer –...

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How to build an MSP Lead Generation plan

Do you find it difficult to find new business for your MSP? It’s my experience that when you ask any IT Solution Provider or Managed Service Provider (MSP) what their biggest challenge is, the answer...

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Does your MSP keep losing business on price?

Photo by cdsessums Does your MSP keep losing business on price? I was recently speaking to the owner of a Managed Service Provider (MSP) business who shared with me that they were becoming frustrated...

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